BUSINESS PROCESS MANAGEMENT ANALYST BODY OF KNOWLEDGE

ICBCIP Business Process Management Body of Knowledge is the complete set of concepts, terms,  activities, tools and stages for the Business Process Management Analysts, as defined  by 9001:2015 but also by the relevant practitioners and experts.

These requirements are mandatory and commonly expected for the certified Business Process Management Analyst.

The complete set of  concepts, terms, activities, tools are defined as following:


0. Business Process Management introduction

1. Process architecture introduction

2. BPMN standard

2. Understand processes:

Process mapping  and measurements

3. Process performance

4. Process efficiency

 

©2019 by International Certification Body for Continuous Improvement Professionals