BUSINESS PROCESS MANAGEMENT ANALYST BODY OF KNOWLEDGE
ICBCIP Business Process Management Body of Knowledge is the complete set of concepts, terms, activities, tools and stages for the Business Process Management Analysts, as defined by 9001:2015 but also by the relevant practitioners and experts.
These requirements are mandatory and commonly expected for the certified Business Process Management Analyst.
The complete set of concepts, terms, activities, tools are defined as following:
0. Business Process Management introduction
1. Process architecture introduction
2. BPMN standard
2. Understand processes:
Process mapping and measurements
3. Process performance
4. Process efficiency